I have just had a VAT/Duties bill for something from the USA. I was expecting it, but it was a lot higher than I thought.
It is a board game.
It was in a sale on the USA website (the company that makes it).
I bought it for $212.50 (including all postage charge).
Prior to discount it was $250.00.
I was charged VAT on the $250.00, not the $212.50.
(This meant I paid an extra £5.50 UK pounds approx in VAT than I was expecting.)
Also, I was lead to believe there was an £8 UK pounds handling charge by customs.
I was charged £12 UK pounds. (That is an extra £4.)
There was no visible import duty charged, probably because it is a board game.
In total I was charged just under £50 UK pounds, when I was expecting just over £40 UK pounds.
Were they right in VATing me for the full price rather than the discounted price I paid?
Were they allowed to charge me an extra £4 handling charge?
If either of these is wrong, where do I claim the extra back?
I do not mind paying the VAT/Fees, I was expecting the £40 UK pounds, but I do not like being diddled?