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I'm from Argentina. A big online learning platform from San Francisco offers course at a price (11 USD) in private navigation, but following the link with common navigation the price change (to 20 USD). The offer does not says exclusive to new clients, so at least in Argentina AFAIK is against the law.

If I'm accesing from here, with intention to pay from here with a Credit Card of a local bank, to consume the service here: Which law applies and how should I reclaim?

I imagine that I don't need to buy a 2000 USD ticket to USA to claim for my rights…

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  • I imagine that I don't need to buy a 2000 USD ticket to USA to claim for my rights… why?
    – quid
    Commented Sep 6, 2019 at 17:51
  • What is the question here? You pay 11 USD or 20 USD.?
    – Dheer
    Commented Sep 7, 2019 at 8:18
  • The question is which law applies and what is the procedure to claim a consumer law violation in this case.
    – ESL
    Commented Sep 9, 2019 at 18:26
  • The question is which law applies it seems that specific question may be more suited to law.SE.
    – dwizum
    Commented Sep 13, 2019 at 19:04
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    What are you hoping to get when you exercise your "rights"?
    – Ben Miller
    Commented Sep 13, 2019 at 19:19

1 Answer 1

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Bait-and-switch is annoying and usually illegal. However, if I'm reading your question correctly, you haven't lost any money, so you don't have any damages.

If all you are trying to do is report them for an advertising violation, you could report a complaint with California's Attorney General. Don't expect to get a reward for bringing this to their attention.

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  • If I'm understanding, the issue isn't bait-and-switch because the company doesn't show one price initially and another later on. The issue is that the company may show one price if you're in a clean browser with no cookies (i.e. incognito mode) and a different price if some of the information in your cookies leads the company to believe that you're willing to pay more so it shows you a higher price. In general, that's perfectly OK.
    – Justin Cave
    Commented Sep 13, 2019 at 19:35
  • I wasn't going to purchase with wrong price, but I did lost a lot of time. Creating a new account allow me to purchase with original price. The link will help me to report this problem that may affect another users AND in general e-markey by taking down pruchaser trust in general.
    – ESL
    Commented Sep 16, 2019 at 1:02

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