Questions tagged [online-shopping]

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When does a foreign transaction fee apply to a credit card (especially from shopping online)?

I assume if you go to another country and use a credit card, then the foreign transaction fee will always apply. What if I use a credit card to make a purchase from an online store? Does it depend on ...
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1 vote
3 answers
232 views

How should people trust an online store?

As I understood and experienced in the US, when we want to buy something online, the online store website asks for complete name, card number, expiration date and even the security code(CVV) on the ...
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  • 135
0 votes
2 answers
139 views

Is it safe to use my debit card for autopay/online shopping?

I have a prepaid AT&T mobile number and want to use it's autopay option. But as I read and heard bad things about using debit card in online shopping, I don't know can I use my debit card or not? (...
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14 votes
1 answer
2k views

How do websites ban prepaid cards?

A small number of websites prevent customers from checking out using a prepaid card. How do websites manage this when there are so many prepaid cards out there? Are there any prepaid cards known for ...
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  • 141
5 votes
5 answers
3k views

What kind of scam is this message for package tracking, and do I need further steps to protect myself?

I received a strange SMS which my Android phone classified as spam (first time that has ever happened to me): It says Hello [My surname and name, misspelled] Your package is still pending. Confirm ...
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  • 519
18 votes
1 answer
3k views

Why was I asked by the seller to cancel my Amazon Marketplace order, instead of them canceling it themselves?

I ordered an item on Amazon Martketplace, and shortly after I received an email from the vendor (via Amazon) advising me that the manufacturer has reported a fault with the batch so they are ...
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  • 459
23 votes
3 answers
9k views

Unexpected goods delivery - is this a scam, and what kind of scam?

My wife received a small package, containing a pair of Ray Ban sunglasses (whether original or fake I don't know) in a nice leather-looking case. It is addressed to her, correct name, street, postcode,...
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  • 20.8k
7 votes
3 answers
2k views

I have an American Express gift card and I need to enter a “Name on Card” to buy something, but it’s a gift card and is unnamed?

I’m on Etsy and I’m asked the name of the card. I can’t pay without inputting it in. I tried just my name and I’m a minor so I’ve never done this before. There is a user guide with the gift card but ...
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4 votes
1 answer
126 views

How are 3rd party services able to determine if a card is a prepaid or a credit card?

Prepaid cards typically advertise being usable anywhere that (Visa|Mastercard) is accepted, and yet I've noticed an increasing number of places online and physical which accept (Visa|Mastercard), but ...
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  • 43
0 votes
1 answer
113 views

Double charge while paying online

Lately I've started encountering this double charge procedure on almost every online payment I do. For example, I've ordered some food from UberEats and the bill was 20,00€ (€10,00 x 2). I ...
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  • 577
3 votes
2 answers
826 views

Are software license keys from 3rd party sellers (like on ebay) legit or a scam or ...?

On eBay and probably other sites you can easily find listings for very inexpensive software license keys for all sorts of programs. Here's a screenshot of an example for Windows 10: And you can find ...
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5 votes
1 answer
234 views

Why is shipping for a small item cheaper to a commercial address? Can I take advantage?

Browsing eBay (USA) I saw an item with these characteristics: 24 x 18 x 12 inches (60 x 45 x 30) About 60 lbs Shipping was running about $145 to my address, which was ~40% of the price of the item. ...
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0 votes
5 answers
4k views

I’m getting a refund for a product that I did not return

I recently bought an item during Black Friday from Best Buy and I just received an email stating that the item I bought was returned and they’re going to give me a full refund. This must be a mistake ...
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0 votes
1 answer
62 views

Consumer protection purchasing online course offered by USA company from another country: Which law applies?

I'm from Argentina. A big online learning platform from San Francisco offers course at a price (11 USD) in private navigation, but following the link with common navigation the price change (to 20 USD)...
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  • 111
1 vote
1 answer
298 views

Online Shop won't deliver - What's my best choice of action? Inkasso or PayPal?

I ordered something online (~150€) from a shop that had ~30k mostly. positive reviews online. (After the fact I realized that all reviews from the last few weeks were horribly negative, though.) I ...
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  • 13
3 votes
1 answer
354 views

Can I report knock-off company as scam/fraudulent to credit card company?

I saw a video ad on Facebook for a product that looked interesting and high-quality. (I believe it actually is.) Later, I ordered the product—but I ordered it from a different site than the actual ...
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  • 457
5 votes
2 answers
10k views

Product and refund offered in exchange for Amazon Verified Purchase review

A few days ago, out of the blue I was contacted by a purported Amazon seller who is probably based in China, about sending me a product in their catalog in exchange for a review. They probably got my ...
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  • 153
1 vote
1 answer
1k views

Two similiar music chest web shops with the same products and no impressum - both are a fraud? [closed]

I wanted to buy a tiny litte music box as a present for christmas since I discovered an advertisement of this website on Facebook: https://www.musicchests.com/ This is their facebook page btw: https://...
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1 vote
0 answers
45 views

Tax/VAT when buying from USA in Argentina?

I am going to Argentina for a month, and are therefore wondering if I can buy things (wooden puzzles) from the US and receive them in Argentina without having to pay tax/VAT? Or is there perhaps a ...
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1 vote
1 answer
102 views

Online Return Policies

I purchased merchandise online from a retailer that has a 365-day return policy. I followed the steps to return the merchandise, filled out the forms to do so, and sent the merchandise back to the ...
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2 votes
2 answers
128 views

How to compare the different methods for checking out for online shopping?

When I shop online, I often find that there are different ways for checking out creating an account on the online shopping website choosing guest checkout option. Use some third party like Amazon or ...
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  • 5,743
7 votes
4 answers
48k views

Visitor Shopping in the US: Would I get tax refund? Would I have to pay anything upon departure?

I plan to do some shopping when I'm in the US. I wanna know two things: What items will I get tax refund on? and in which states/cities? Will I have to pay anything at customs when I am leaving the ...
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  • 173
4 votes
1 answer
217 views

E-shopping, the store refunds less money, how act?

I've ordered some product online. The next day I got an email: On 1st time orders, our company requires transactions to be completed via Paypal. We have refunded your credit card for the total ...
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0 votes
0 answers
104 views

Webshop - where to pay taxes?

Say I would have a website that sells products and ships them worldwide. Say that I am personally located on a continent that is different from that where my supplier is based. Moreover, assume that ...
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  • 101
1 vote
3 answers
161 views

What's the best time to start holiday shopping this year?

I am planning and making a list of things I need to buy this Christmas. Can you please tell me the best time to start holiday shopping so I can benefit from best deals online for electronics and etc. ...
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2 votes
1 answer
244 views

Can an online store say they don't have a refund policy as part of their customer agreement?

I am not sure this is the right place to ask. So please let me know in a comment if it is not and I will delete the question. I have seen some online stores that sell digital content and don't have a ...
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  • 165
4 votes
1 answer
88 views

How can I get a refund when I am in a country and I bought something that is based in other country?

I hope this is a good place to ask about this, if it is not please let me know in a comment and I will delete the question. I have bought a downloadable game in a website which its based in a country ...
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  • 165
1 vote
1 answer
2k views

What information is sent to merchant with online/POS credit card and "no name" gift card purchases?

With credit card and online: your full name, full billing address and maybe some numbers from the card? Is there a difference in this regard between a "normal" merchant account or Paypal's credit card ...
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  • 203
0 votes
1 answer
2k views

VAT and duties payable when importing personal goods from Switzerland and the Channel Islands to the EU?

Switzerland is a pretty murky one: it's part of the Schengen zone (so there are no physical borders) but it's not part of the European Union Customs Union so you have to pay duties when exiting and ...
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  • 203
6 votes
1 answer
3k views

What tax rules apply to selling of digital goods, specifically in-game currencies?

We are selling an in-game currency to be used to buy virtual objects that will be used and consumed in the game. How do taxes relate to this type of purchase as compared to selling physical goods ...
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8 votes
2 answers
1k views

How to use a cash budget and buy items online?

Using a cash budget, say we save $100 for household items. Typically, we would withdraw $100 from the ATM, put it in an envelope, and then later, go to home depot or walmart or wherever and buy an ...
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  • 17.2k
4 votes
1 answer
179 views

How do "held" amounts appear on statements and affect balances of traditional credit cards?

I use a pre-paid Vanilla MasterCard credit card for online shopping. Every time I make a purchase, the companies I purchase from "hold" some similar amount which reflects negatively on my balance. ...
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  • 229
19 votes
5 answers
740 views

What strategies could be employed so as to avoid identity theft and credit card frauds?

Other than getting a credit card with a minimal limit and using it exclusively for online purchases, what other strategies could be employed so as to avoid identity theft and credit card frauds?
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