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Filing a Dispute How to stop recurring credit card charges?

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Filing a Dispute

Suppose an individual is subscribed to a service that costs $3.00 per day. He uses his credit card to pay for this service. Also, suppose this individual wants to cancel his subscription but has forgotten his username and password for this service. He has tried contacting the merchant, but the merchant cannot locate his profile. What should this person do if doesn't want to keep being charged $3.00 per day?