Timeline for Is it a scam if a non-Amazon merchant sends two items from Amazon when I ordered one?
Current License: CC BY-SA 4.0
5 events
| when toggle format | what | by | license | comment | |
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| Dec 17, 2021 at 16:04 | comment | added | R.. GitHub STOP HELPING ICE | There is no moral obligation to do free labor for a company of Amazon's size to make up for whatever mistake they (or their affiliate?) made that they aren't even aware of. They almost certainly would prefer you just keep the extra item than take on the customer service, restocking, accounting-error-fixing, etc. workload of handling the return of an item that wasn't even accurately in their system as having been sold, and you certainly are better off not spending your time (which they won't compensate you for, even if they pay for the shipping) to return it. | |
| Dec 15, 2021 at 17:07 | comment | added | Harper - Reinstate Monica | And the returned item doesn't go back into stock, because it is "post consumer". It goes onto a pallet, which is sold to junk hounds for pennies on the dollar. You see videos on Youtube of the junk hounds opening up their pallets and seeing what they got... | |
| Dec 15, 2021 at 17:03 | comment | added | spectras | Depending on the item, dealing with the logistics of having you send back the item might end up costing more than telling you to keep it (the actual delivery is only part of the cost). So they do the latter, you're happy and they are too :-) | |
| Dec 15, 2021 at 14:05 | comment | added | FreeMan | I had a similar situation from Amazon a couple of years ago. I ordered an item and watched the shipment tracking. Two days after it was supposed to have arrived (but hadn't), I had a message on my Amazon account with an apology, a refund of my purchase and a request to purchase again or order something else, and specific instructions that if the item ever did show up, I was free to keep the item and didn't have to return it. I ordered a similar replacement item and both the original and replacement showed up the next day. Surprisingly good customer service, if you ask me... | |
| Dec 14, 2021 at 22:38 | history | answered | RiverNet | CC BY-SA 4.0 |