Timeline for Can I get a chargeback from Visa or MasterCard if a product I bought did not match the description?
Current License: CC BY-SA 3.0
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| Nov 30, 2020 at 19:30 | comment | added | Ben Voigt | The consumer, as cardholder, doesn't have any business relationship with Visa or Mastercard. You aren't their customer and they won't help you. They might make a record of the number of complaints against a particular merchant or a particular card issuer (often but not always a bank) and eventually ban them for breaking the agreement Visa/Mastercard has with that merchant or that issuer. Your card issuer is the one you contact to start a chargeback. | |
| Jan 11, 2012 at 7:12 | history | answered | f1StudentInUS | CC BY-SA 3.0 |