37 votes

Unexpected goods delivery - is this a scam, and what kind of scam?

This is common enough that it has a name, a "brushing scam". Newsweek quotes the USDA: The USDA said in a statement: "At this time, we don't have any evidence indicating this is ...
Freiheit's user avatar
  • 8,742
37 votes
Accepted

Why was I asked by the seller to cancel my Amazon Marketplace order, instead of them canceling it themselves?

The seller wants to maintain good performance metrics with Amazon to avoid getting suspended. If you cancel the order, it doesn't count against the seller. If the seller cancels the order, it counts ...
FlanMan's user avatar
  • 622
30 votes

How do websites ban prepaid cards?

The first six digits of a Visa or MasterCard card comprise the Bank Identification Number (BIN) and card type (Visa, M/C, etc), which identifies the issuer, the next 9 digits (when a Visa or M/C) are ...
RiverNet's user avatar
  • 5,380
15 votes
Accepted

Visitor Shopping in the US: Would I get tax refund? Would I have to pay anything upon departure?

The US doesn't have a Value Added Tax, which is the one usually refundable upon departing the country... so sales taxes you pay in this country stay in this country and you don't get a refund. Just ...
keshlam's user avatar
  • 46.5k
11 votes

What kind of scam is this message for package tracking, and do I need further steps to protect myself?

There is a recent scam going the rounds which is very similar to this. See US warning and UK warning and the comment by BernhardDöbler on Germany. The basics are that you get a text supposedly from a ...
Dragonel's user avatar
  • 797
10 votes
Accepted

Product and refund offered in exchange for Amazon Verified Purchase review

I had a similar offer recently from a seller from whom I had previously bought a product. They specified that I had to buy a particular product, leave a 5 star review for it and then email them with ...
Vicky's user avatar
  • 24k
7 votes
Accepted

E-shopping, the store refunds less money, how act?

Your simplest option, and probably the only reasonable one, is to dispute the original charge with your bank. Since you used a debit card and not a credit card, you don't have quite as much ...
Joe's user avatar
  • 35.8k
7 votes

Visitor Shopping in the US: Would I get tax refund? Would I have to pay anything upon departure?

Tax Refund: The US generally does not refund tax like other countries. For larger sales, you might want to try state tax refunds, check here: https://help.cbp.gov/app/answers/detail/a_id/373/~/how-to-...
Aganju's user avatar
  • 37.7k
7 votes

Is there a law preventing Amazon from charging me if an order was delivered too long after my order?

Personally, assuming I still wanted the item, I'd wait a reasonable amount of time for them to bill me. If they didn't, I'd send them an email saying I got the item but was never billed and offer to ...
Jay's user avatar
  • 22.7k
6 votes

What kind of scam is this message for package tracking, and do I need further steps to protect myself?

Messages like this (I've usually seen them without the name) are often phishing messages with the goal of getting you to provide your personal information to enable the scammers to do nefarious things ...
yoozer8's user avatar
  • 9,513
6 votes

Why is shipping for a small item cheaper to a commercial address? Can I take advantage?

There are a few reasons carriers charge more for residential delivery than they do for commercial delivery. Businesses are often near each other, there are fewer of them in town than houses, and they ...
Ben Miller's user avatar
  • 116k
6 votes

I’m getting a refund for a product that I did not return

Any advice? First check that the email definitely is from Best Buy and is not a generic scam/phishing email. For instance, does the email actually mention by name the product you bought (and that ...
TripeHound's user avatar
  • 9,171
6 votes

Product and refund offered in exchange for Amazon Verified Purchase review

I've done this, they sent me the money via paypal first, I bought the item and then wrote a review. Nothing was done directly through amazon, so it wouldn't appear as a heavily discounted item. (i'd ...
T Wildash's user avatar
  • 1,306
6 votes

How should people trust an online store?

Almost always the online stores use a payment gateway such as PayPal, Stripe, or one of many others. These are widely trusted and due to the way they work the store never even gets your card details ...
LoztInSpace's user avatar
4 votes
Accepted

Two similiar music chest web shops with the same products and no impressum - both are a fraud?

The lack of "About us" is veery unusual. I pretended to buy something, and the checkout page had a Terms of Service link, which I clicked on and read. There's a Post Office box which I googled. It ...
RonJohn's user avatar
  • 50.7k
4 votes
Accepted

How are 3rd party services able to determine if a card is a prepaid or a credit card?

Based on the card number: The card number prefix identifies the issuer of the card, and the digits that follow are used by the issuing entity to identify the cardholder as a customer and which is ...
0xFEE1DEAD's user avatar
  • 8,498
4 votes

Ticket company sent me extra tickets, can they charge me for it?

Yes they can charge you. You have the tickets. Obviously, there is some sort of glitch that happened. You purchased two sets of tickets and returned one, and somehow you still have both sets of ...
Ben Miller's user avatar
  • 116k
3 votes

Unexpected goods delivery - is this a scam, and what kind of scam?

depends what was in the package and whether they asked for anything whether money review or otherwise some larger packages contain drugs or goods ordered by a stolen credit card and delivered to a ...
yukfoo's user avatar
  • 41
3 votes

Double charge while paying online

Similar things have happened to me when using a debit card (in my case Maestro) where people typically use credit cards. It's also common if you come from a country where debit card are dominant (e.g. ...
Relaxed's user avatar
  • 1,073
3 votes

Are software license keys from 3rd party sellers (like on ebay) legit or a scam or ...?

The way I see it there are three possibilities: Key is 100% legit Key has already been used and will not work, or the key is not a valid one Key is legit but obtained by the seller through fraud or ...
Nosjack's user avatar
  • 8,697
3 votes

I’m getting a refund for a product that I did not return

Let's reverse this. Imagine that they had charged you for a product they hadn't sent, and that you didn't notice. What would you like the company to do when they notice? I think we would all agree ...
DJClayworth's user avatar
  • 33.4k
3 votes

I’m getting a refund for a product that I did not return

Perhaps the mistake will be caught before they actually refund the money. But if it isn't, and they refund it (presumably to a credit or debit card), I don't think you would "get in trouble" since ...
TTT's user avatar
  • 47.2k
3 votes

Visitor Shopping in the US: Would I get tax refund? Would I have to pay anything upon departure?

Yes, you get a refund but only in a couple of states. If you are visiting Louisiana (e.g. New Orleans), there is sales tax refund on tangible items purchased at tax-free stores and permanently removed ...
Fernando's user avatar
3 votes

What kind of scam is this message for package tracking, and do I need further steps to protect myself?

Just a phishing attempt. I checked trasuawhite.com which is cited in the text. I can't recognize the language/alphabet, but looks like a fastfood/restaurant. This screenshot is interesting. Perhaps ...
usr-local-ΕΨΗΕΛΩΝ's user avatar
3 votes

Is it safe to use my debit card for autopay/online shopping?

Big company web sites should be safe from hacking, but you never know. Getting a refund from Amazon might be tricky, though. My kids use debit cards all the time for online purchases, but I'd rather ...
RonJohn's user avatar
  • 50.7k
3 votes

How should people trust an online store?

"Trust but verify" If a company takes your credit card info and uses it for purchases that you didn't authorize, that's fraud and it's illegal. With social media, companies that do this ...
D Stanley's user avatar
  • 135k
2 votes

Online Return Policies

If you paid by credit card, file a dispute with the credit card company. They will credit you the money immediately while they investigate. The burden of proof will then be on the merchant. Keep your ...
Rocky's user avatar
  • 24k
2 votes

Can I report knock-off company as scam/fraudulent to credit card company?

There are three perspectives here: legal, credit card, and credit reporting. From a contract law perspective, a contract requires a meetings of the minds. If you were mistaken as to a material fact ...
Acccumulation's user avatar
2 votes

How to compare the different methods for checking out for online shopping?

From an IT security standpoint, there is always some amount of risk when entering your personal payment information online. For payment methods such as Amazon and PayPal, you can be reasonably sure ...
TTT's user avatar
  • 47.2k
2 votes

Visitor Shopping in the US: Would I get tax refund? Would I have to pay anything upon departure?

Sales tax and luxury tax is what you will have to pay tax wise, and they are non-refundable (in most cases but the rules vary area to area). This really tripped up some friends of mine I had come ...
coteyr's user avatar
  • 3,661

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