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1 vote

I received a seemingly legitimate welcome email for a bank account I did not open. What do I do?

What to do. Google the bank and go to their main website. Find their fraud number. If you can't find that, find their main number and work your way through the phone tree or getting transferred. ...
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0 votes

Credit card replaced due to fraud, new card has exactly the same information as the old one. How does this address the fraud risk?

You don't need to panic that's for sure. It's not your money that is liable with a credit card. If it were your debit card they are stealing money from you. With a credit card it is the banks 'money' ...
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  • 67
4 votes

Credit card replaced due to fraud, new card has exactly the same information as the old one. How does this address the fraud risk?

As much as I agree with most, if not all of the other answers, this is really a question you should be asking your credit card company, not us. They can take the proper steps (which it seems they did ...
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  • 41
7 votes

Credit card replaced due to fraud, new card has exactly the same information as the old one. How does this address the fraud risk?

If it's legit, you're in the 1 in a 1000 cases where the CVV, which is supposed to be random, pulled out the same number. But the law of probabilities would tend to say it's a scam or an error. In all ...
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  • 181
46 votes
Accepted

Credit card replaced due to fraud, new card has exactly the same information as the old one. How does this address the fraud risk?

Tl;dr Block your card NOW, the new card is compromised. Call the credit card company's 24/7 line and report the card compromised. Do that before reading on, to avoid fraudulent changes to the card. ...
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25 votes

Credit card replaced due to fraud, new card has exactly the same information as the old one. How does this address the fraud risk?

You are right, something went wrong in the process. You should contact them and ask for a new card with a new number, as the old one is compromised.
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