My daughter's checkbook was stolen last Saturday, she reported it to the bank Monday morning 10am and told them to cancel all the checks. She told the police earlier. We're in the USA.
Her account was debited Wednesday from a forged (and cashed) check from that pack. There's no date past the year on the picture of the check.
Is it reasonable to think the bank is still honoring canceled checks?
Or maybe that calling them up and telling them that they've been stolen isn't the same as canceling them?
What should we do/have done?
Edit to answer questions:
1) The check was for $1700
2) The signature was obviously forged.
3) It was cashed at a bank, i.e. not written to a vendor.
Edit for Resolution:
1) Bank returned (reversed?) the money.
2) She has closed the account(s) affected and opened new accounts.
3) More fraudulent checks were written but either bounced because of lack of funds or bounced because of the cancel on the checks (I'm cynical enough to suspect the former but whatever).
Thank you all very much.