I gave my bank account log in and username along with security answers to someone. If I changed my username and password as well as my security questions, could I still be scammed later on?

  • 2
    The person to whom you gave the information might have already changed the password and security questions answers, making you appear to be the scammer. – Dilip Sarwate Sep 4 '18 at 15:33
  • If you use similar passwords for other accounts like email or facebook, you should change those as well. – mkennedy Sep 5 '18 at 0:01
  • @mkennedy Along the same lines, you should go through other accounts and change your security questions too, since the scammer has those and could use them to get into other accounts even without knowing the password there. – Steve-O Sep 5 '18 at 18:00

It’s down to bank processes regarding such changes. Besides, the potential scammer may have your name, address, bank account numbers etc, not just your login details. They can bypass internet banking and try their luck at a physical branch.

If you’re concerned about this, ask the bank to close your bank (money) accounts and your internet-banking (login) account, and start again. Open new accounts and re-register for internet banking. Unless you have a lot of direct debits or direct credits, this shouldn’t be too much of a hassle for the sake of your peace of mind.

As @ceejayoz comments below, you can also do the ‘starting again’ part at a different bank to avoid any holdover whatsoever from the old accounts.

| improve this answer | |
  • It might be worth doing this all at a new bank, too. Doing it at the same bank may open up some social engineering possibilities if the old, closed account is still somewhere in their systems. "Oh, I didn't mean to close that one..." – ceejayoz Sep 4 '18 at 16:07
  • 1
    @ceejayoz Good point - thanks. I’ve edited to incorporate the idea. – Lawrence Sep 4 '18 at 16:12
  • I think this is over-panicking. Once you changed your password, you changed it. The old password is completely useless and no longer usable. If someone can walk in my bank and get access without my ID, only knowing an obsolete password, I would change the bank anyway. – Aganju Sep 4 '18 at 23:12
  • 1
    @Aganju Internet banking isn't just an ID and password - it provides details to your bank accounts: name, address, bank account codes, balances and banking history, bank statements, and more. If the scammer got in, they could have acquired all that information, and would still have it even if you change your password. It's that information they can potentially misuse in the context of identity theft, whether at a branch or elsewhere. – Lawrence Sep 5 '18 at 0:11
  • 1
    If they got in, your money is gone, and your password is changed. Why in the world should they bother collecting further info for later access if they already have full access? – Aganju Sep 5 '18 at 1:13

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.