So, back in 2016 we bought our home with the help of a mortgage adviser. During the process they signed us up for home insurance and life insurance. At the time I (perhaps stupidly) believed they were processing everything correctly.
Now the renewal date has come up for these insurances. It seems that we have a shared life insurance policy and one personal policy each. For home insurance it seems that they set up two policies (both offer the same protection) with the only difference being the on one policy it says that the house is semi-detached (it's actually an end terrace).
Now I suspect this all stems from a mix up on their end. They first submitted our mortgage application for another property (one we asked them to put an offer in on). This resulted in the purchase taking several weeks longer than it should have. Our account with the mortgage advisory company was also transferred between advisers during the mortgage application process.
Would I be within my rights to complain about the fact I've been paying for an additional (invalid) home insurance because of their mistake? Or is it just my fault for not noticing the error sooner?