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I am trying to receive money from a European company to my Canadian CIBC account.

I received the SWIFT CODE - CIBCCATT from my bank. The company also asked for a BSB NUMBER. The person I spoke to at my bank had never heard of a BSB NUMBER. I have sent them the ROUTING, TRANSIT, and INSTITUTION numbers. As well as the SWIFT CODE and my ACCOUNT number and added on the bottom a combined * number which I was told what was needed as follows, SWIFT CODE/INSTITUTION #/MY ACCOUNT # = CIBCCATT0105???5?? (the question marks obviously filled in with correct numbers). Is this correct or no?

I am still receiving emails from them declining the deposit and stating they require more information. Please help me if you can, I am stumped, as well as frustrated as this company owes me this money. OR is there a prepaid card or similar that I can get to avoid this completely?

  • that's really weird. a "BSB" is normally only seen in Australia, I think. it's a old-fashioned six-digit code. Just tell the sender you are not in Australia, so of course your bank has no BSB code. – Fattie Mar 15 '18 at 11:41
  • Australia? Really? Wow okay, thank you for that information Fattie! – icandyb Mar 15 '18 at 14:54
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Based on experience I think "BSB" is for Australia only.

In fact, if you glance at wikipedia - it does say that.

https://en.wikipedia.org/wiki/Bank_state_branch

(Wikipedia is often totally wrong, but FWIW that is what is reported there.)

Solution: talk to the European company and say:

"BSB" is only for Australian bank accounts. You can easily confirm this by asking your bank. We are in Canada, not Australia.

Maybe it will help!

Canada / Aus. are both Commonwealth nations, perhaps there was some confusion.

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