When you get a mortgage for buying a home, the logistics (all the paper signing etc...) are usually handled by the lawyer responsible for the overall home purchase in conjunction with real estate agent; once you get pre-approved for the mortgage.
However, when refinancing, there's no real estate agent or lawyer involved. So, if there is no insurance agent involved either (the person managed to find a good online mortgage themselves), what exactly are the logistics involved? Does the mortgage company handle everything? If not, what is needed to be done and expected of the refinancing person?