I left a job last fall and rolled over the money from my 401(k) into an IRA I have at my bank, via a check from the 401(k) provider made out to my bank, FBO me. A few weeks ago I got a semi-annual statement for my IRA, listing the rollover amount as a "Current Year Contribution" for 2017. I contacted the bank to fix the issue, and was told that they no longer accept rollovers into this type of account (and didn't at the time I attempted to roll over the funds, something the banker helping me didn't mention), so they can't fix it.
I received a 1099R from the 401(k) provider properly listing the transaction as a rollover (distribution code G), but nothing yet from the bank.
I'm concerned that when I file my return, the IRS will see that a rollover was sent by one institution but not received by another, and this will cause problems for me. I also wanted to make actual 2017 IRA contributions, which is problematic if the rollover amount gets counted towards my limits. What can I do to fix this?