I am currently planning to use the EU right to a basic bank account to open an account in France. I speak pretty good French, but as it was learned through living there as a child, and through academic study, I do not fully understand the financial landscape. What information (customer service surveys, services which may not be universal such as online banking...) should I look for to decide upon a bank? I am a non-resident, and if anyone has any experience opening an account that may be helpful, it would be appreciated. I am aware of the posssibility to open an account with an online bank, but I believe this requires a "Releve d'identite bancaire", meaning I'd need to open an account with a brick-and-mortar institution first.
I don't know where you are from, so I cannot compare with your previous country.
Services which may not be universal such as online banking
Online banking is pretty much universal and free today, even with brick-and-mortar. Credits cards exists in France but really aren't as popular as they are in the United States of America, for example. Before, banks had to send you a monthly account statement, by post. While this isn't an obligation anymore, with most banks you can ask for it.
Customer service surveys
I can't think of a bank with a particularly bad reputation. If you are going for a physical establishment, my advice would be to look after the ones close to you, then choose between them. I think the criterias are mostly the same as in others country : costs, customer service...
Opening an account with an online bank
It is possible without already having a RIB, but you will likely need to provide more documents. There isn't any rules here, and if you are interested in an online bank, you will have to get more information through them.
Service of French banks is terrible. Choose an online bank like Boursorama, Fortuneo or Hello Bank. They are free as long as your annual income is not too low. At least you won't pay for it.