I write a monthly check to my condo board of directors' management company for unit dues. I mail the check out of state to Nevada as specified on the monthly payment coupon. Up until a few months ago, the check image provided online by my bank showed the back of my check with the name of a bank, the bank's ABA routing number and a check trace number...in other words an endorsement by the management company receiving the check.
Now, however, the check image has no such endorsement. That is, the back of the check image is blank. My bank tells me that unless there is an endorsement such as I described above, the bank cannot tell me where the disbursement from my checking account actually ended up.
When I ask if there is an electronic audit trail from my checking account to the management company in Nevada, all I get is evasive mumbo jumbo about check clearing procedures which my bank claims it is ignorant of without said endorsement. The management company on the other hand tells me that there is in fact a bank in Nevada where my check is deposited. However, the bank name I'm being given is a "doing business as" division of another bank. The management company will not tell me anything else. Plus, condominium law in my state does not require that I receive a monthly or even an annual statement showing that my monthly checks are actually being received in Nevada.
The board of directors on the other hand simply refuses to answer any questions, instead deferring to the management company it hired to receive and process my monthly checks. Where is the disbursement from my checking account actually ending up?