Do rental car agencies sell their cars at a time when it is risky for the purchaser?

Question

I want to buy a used car, but found many used cars were formerly owned by rental car agencies. Many websites and articles warn against buying former rental cars, because people renting these cars often mistreat them.

But from a financial point of view, I notice that rental agencies sell cars within the first two years, during the time when they depreciate the most. I figure many large rental companies will have mathematicians who calculate the best time to sell. Does the fact that they sell the car during this time suggest that they know the car's cost of further maintenance or other costs will be higher? Or is there another reason they sell at this time, which has a calculated advantage to them, but which is less than ideal statistically for me, the purchaser?

Answer 1

My mother worked for one of the major American car rental companies. She talked about this topic with me and my answer will summarize the talk.

Does the fact that they sell the car mean during this time suggest that they know the car's cost of further maintenance or other costs will be higher?

Or is there another reason they sell at this time which, has a calculated advantage to them, but which is less than idea statistically for me, the purchaser?

There is much more to the price equation. A premium rental car company (one that only rents fairly new, nice cars) has a certain image to maintain to protect their perceived value. A new-ist car also, besides the point of the image of the general company, commands a better rental price.

Many Web sites and articles warn against buying former rental cars, because people renting these cars often mistreat them.

This is a bad argument you've read. If former rental cars are in bad shape, the price will reflect that. If they are priced the same for the same miles ridden, they have equivalent wear and tear. In other words, the relative price of the car determines whether rental cars are more heavily worn not random people's opinions on the internet. People on the internet are mostly wrong. Irony intended.

From the single company I have as reference, I also don't see that as relevant. There are company and governmental regulations to keep maintenance up. I clean my car once a year. Change the oil twice. Replace my wipers every eighteen months. And so forth.

The maintenance cycles required for rental cars may (and this is just speculation) negate the gradual extra degradation that drivers may have on rental cars.

Answer 2

Many Web sites and articles warn against buying former rental cars, because people renting these cars often mistreat them.

Rental cars are typically driven by people over 25, these are typically people with some financial means (air travel, credit card). Additionally, rental cars are subject to frequent inspection and likely to be on tighter maintenance schedules than many owners would keep. So while some people may drive a rental harder than they would their own car, it's not typical, and not likely to result in some hidden damage that makes a rental less desirable (all else being equal) on the used-car market.

Does the fact that they sell the car mean during this time suggest that they know the car's cost of further maintenance or other costs will be higher? Or is there another reason they sell at this time which, has a calculated advantage to them, but which is less than idea statistically for me, the purchaser?

Rental companies buy at incredible volumes, as such, some manufacturers have programs where they will buy back used cars from the rental company at a set price and/or time. Other incentives are guaranteed depreciation, wherein the manufacturer will make up the difference if the used vehicle doesn't sell for a set percentage of it's purchase price after a set amount of time. Outside of these incentive programs, rental companies also get substantial volume discounts, and they typically are buying base models which hold value better than their higher-trim counterparts (according to KBB market analyst). So the conventional wisdom about depreciation doesn't really apply. The timing of their sales is primarily based on their purchasing arrangements and their desire to keep an up to date fleet, not on projected maintenance/repair costs.

The best you can do with any used-car purchase is to test-drive, get a pre-purchase inspection, and review whatever history is available.

Answer 3

Many Web sites and articles warn against buying former rental cars, because people renting these cars often mistreat them.

Many of those are also written by unqualified individuals for publication on blog farms and encourage all sorts of odious financial practices. That's not even considering the interests of who is paying to advertise on said blogs-- I'm sure their interests align with making sure you always pay top dollar for a new car. Because those icky used ones are so mistreated!

Never trust financial advice published on the internet (or in the media, for that matter).

Edit: One caveat on further thought-- never, never buy used vehicles from government auctions (impounds, asset seizures, old police cars, etc). Anybody irresponsible enough to go to jail or abandon their car long enough to lose their assets likely isn't a responsible owner of such, and cops and crooks alike do absolutely beat the snot out of police cars.

When it comes to government-owned vehicles (police cars, schoolbuses) municipal governments are notoriously stingy and will squeeze every last minute of use out of them before putting them on the market. If you're buying a government vehicle, assume it's being sold because it has intractable problems.

But from a financial point of view, I notice that rental agencies sell cars within the first two years, during the time when they depreciate the most.

Bingo.

I figure many large rental companies will have mathematicians who calculate the best time to sell. Does the fact that they sell the car mean during this time suggest that they know the car's cost of further maintenance or other costs will be higher? Or is there another reason they sell at this time which, has a calculated advantage to them, but which is less than idea statistically for me, the purchaser?

It doesn't take a PhD to realize it's bad for business if your model revolves around renting out 1970s rustbuckets that run the risk of breaking down and leaving customers stranded in inopportune or dangerous places. Uhaul in particular has a terrible reputation for this, and it shows in the condition of their trucks-- relics of the 90s, all of them. Uber won't let you drive for them if your car is older than 7-10 years for the same reasons.

Yes, as a car ages, the chance of having to make repairs increases. Rental agencies are in the business of renting vehicles, not running service centers and garages. It's more aligned with their core business model to just dispose of cars once they've squeezed the most reliable years out of them and amortize the vehicles' depreciation across the tax deductions and fleet pricing they enjoy when buying new ones.

This gets them out of the service game and lets them focus on their core business-- procurement and rental. There's no calculated "time-to-lemon" that they're trying to skirt here; they're just trying to avoid having to make any repairs whatsoever.

Answer 4

I've been told by staff in my local car hire agency that they get such big discounts that they actually make money selling the cars, so they replace all their cars every six months (in the UK the number plate indicates when the car was registered, in six month periods).

This suits the manufacturers, because it means they can offer a lower-cost product to price sensitive customers, while charging more to people who want something brand new.

For example, you could buy a brand new Fiesta for £14,000 or a 6 month old version of the same car with a few thousand miles on the clock for £12,000. This means if you only have £12,000 then you can afford to buy a nearly new Fiesta, but if you can afford a bit more then Ford will happily take that off you for a brand new Fiesta. Ford sell an extra car, and if the car hire company only paid £11,000 then they make some profit too.

Answer 5

The rental industry is seasonal. They purchase additional inventory (vehicles) for their busy seasons and sell the extra inventory afterwards.

Answer 6

There a huge differences between different car rental agencies.

A premium car rental agency will sell a car which is working very well and quite far from the verge of breaking apart. They don't want to take the risk that one of their premium customers paying premium rates receives a worn-looking car which runs less than absolutely perfect (or even breaks down). They need to keep up their premium reputation. These premium agency also have a major marketing impact for the car industry. That's probably the main reason why they receive such massive discounts (see thelem's post). Obviously, the Mercedes Benz AMG Edition rental car will have a lasting impression on the driver (and the people not renting it, but seeing the boastful ads of the car rental company). So both the car industry and the rental company want this lasting impression to be a perfect one.

A holiday car rental agency may have much lower standards. They often don't have recurring customers. They don't rent premium cars to premium customers but cheap cars to cheap customers.They don't receive the discounts the premium agencies receive. And they will milk their car to the max. You will notice that they windows fall out of the car when you bang the door shut. You will find that opening the door will be more difficult than breaking into the car. The seats may be stained - at least in the spots where some of the upholsters is still present. On the plus side, if you are lucky, the heating still works. On the minus side, you might not be able to turn it off. Water might leak into the car when it's raining, but that's not much of a problem as it will drain out through the holes in the bottom. No fear that water might rush in through these holes when driving though a puddle - the engine will not start during humid weather, so that's a non-issue.

In any case, car rental customer might have mistreated the car. The engine has most probably not been run in. However, this appears to be less than an issue with modern car than it has been in the past. And very very few rental car drivers think that they really have to absolutely emulate Michael Schumacher just because they drive a car which is not their own.

And anyway, that is a risk you take with about any used car.

Answer 7

Every car model/type has a know interval when things need maintenance or replacement. This info comes mainly from the manufacturer and the rental companies use these info to determine how long and at what rate a car should be rented (I mean in total, not rented to an individual) This is easiest calculated with a long term rental (3, or 4 years time. Leasing business) But is also used for short term rental. There is a point in time were a car gets to have more maintenance and replacements then before. The rental company will always try to sell the car just before big replacements or maintenance are necessary. Of course your local mechanic can also now when those big 'events' need to take place. So he can know what to expect the next kms. I'm talking about foreseen replacements and maintenance (like every x km replace drive belt, replace oil ... I'm not referring to the exceptionals. These latter are the risk the rental companies take during the rental period.

Answer 8

I bought a car from a small rental agency at a nice discount from either used or leased market price and drove it happily for over a year (had to sell due to moving). There was a minor issue I discovered but it was not expensive to fix.

In my experience, the worst cars on the market are former leases. People abuse them knowing they will be rid of the car by the end of 3 years. People drive them like they wouldn't drive a car they own, the leasing company does the least maintenance possible, etc. yet the price is close to the used market because it is "certified".

As other commenters posted, quality rental companies want new looking, reliable cars so they tend to refresh the fleet soon at a relatively low mileage. And since renters are responsible for damage, the interior and exterior of these cars is usually in a very good shape.