I sent back a pair of cleats to Nike and they issued the refund to the card that was originally billed. I assumed it would go to checking account, but it never did. Wells Fargo told me I have never had a Visa debit card ending in 9106. Is there any way for me or Nike to trace which institution the refund was sent to. The only thing I can think of is it could have been a pre paid Visa card. If so is there any way to trace. I find it hard to believe Nike has no way of tracing exactly where it went.
Get the credit card number that the refund was issued to. The first 6 digits are called the "bank identification number" or "issuer identification number" and identify the bank (or whatever sort of institution) issued the card. You can look this up on the Internet and get their name and phone number. For example, http://www.issueridentificationnumber.com/