I opened up a Credit Karma account and noticed a collection in the amount of $7368. It was originated from Eisenhower Medical center. So I called Eisenhower to inquire and after 45 minutes on the phone, Eisenhower billing department had stated she didn't know how they could have made such a mistake.
Apparently the billing department was trying to authorize a surgery my son in December of 2015, in my name. Now my son already had pre-authorizations for the surgery. Billing was trying to bill the claim in my name so it wasn't authorized. The lady that helped me apologized profusely but the damage has already been done to my credit.
She said it would take up to 30 days to take off my credit. My question is what more can I do to ensure this doesn't happen again. Shouldn't the hospital be penalized for ruining my credit over this 7 month period. I never received bills from them for the outstanding balance and don't think this is fair.