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I recently sold a property I used to own, and was told that the new owner had transferred all the utilities. I followed up on all but one (which were transferred), however it seems that the water utility was not, and I received a bill for a period starting after the closing date of the house.

I don't want to pay the bill, since I didn't own the house at the time or use any of the service, however I'm not sure what the consequences of doing so would be. I don't really care if they shut off the water or put a lien against the property (I think? It seems like it would be easy enough for the new owner to take care of) but I wouldn't want to have my credit dinged because I'm trying to close on the purchase of another property right now.

What type of negative repercussions could there be for me personally if I don't pay the balance?

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    Have you tried contacting the water company and asking them to cancel the bill?
    – JonathanReez
    Apr 22, 2017 at 11:33
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    This feels like a silly question - but have you tried contacting the people you sold the house to? It seems like there is a good chance their response could be, "oh goodness, we're so sorry we forgot about that, we'll pay it and switch over the service right away!" I mean, they might try to loaf on it, but if it was their responsibility you could take them to small claims court (or your local variation of it). It's something to try besides also talking with the water company.
    – BrianH
    Apr 22, 2017 at 19:34
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    The utilities have a nice racket going on this. I sold a house, the new owners transferred the utilities. Then I got an electric bill I shouldn't have--turns out the new owners failed a credit check, the utility put the power back in my name! At least the timing was perfect--I scheduled the disconnect for Friday afternoon before a three way weekend.
    – Loren Pechtel
    Apr 22, 2017 at 21:20
  • There could have be confusion on the part of the new owners on the utility company responsible for the water. For example, in my area, one utility company handles electricity for the entire county, but only handles water for part of the county. We didn't realize that our house was serviced by a different water company until they came and shut it off a couple days after closing (when the previous owners cancelled their service).
    – PGnome
    Apr 24, 2017 at 14:05

3 Answers 3

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To me, there are 2 separate issues to be addressed here:

Q1. Are you legally responsible for the bill?

The short answer here seems to be yes. While it may be as simple as sending a polite letter to the new property owners, asking them to pay the bill and letting them know that the service needs to be transferred into their name now, that is probably all that can be done. Legally, I don't believe the utility company can simply change the name of the person that owes the debt; even if you prove the house changed hands.

Think about it from their point of view: how can you tell someone (else) they're legally responsible for a service or bill they never agreed to pay. You really can't.

That brings us to the next question:

Q2. What happens if you don't pay the bill?

In most cases, nothing "happens". However, the utility company can:

  • Keep your deposit if you paid one.
  • Report the debt associated with the unpaid bill to the credit companies as an unpaid debt, and eventually debt collectors.
  • And, probably most importantly, if you are still with the utility company at your new address they could theoretically cancel your current services (however, I find this highly unlikely).

In the end though, I'd simply appeal to the good faith of the new tenants to see if they will pay their portion. If they simply refuse, you're probably better off just paying the bill yourself as opposed to spending more of your valuable time and energy trying to fight a losing battle to get the bill voided.

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  • In most cases, nothing "happens" - I'm in the UK, and some time after a nearby house had been sold, I (and the other nearby residents) all got a letter from a utility company, telling them that a bill for the sold house had not been paid and asking for any information to trace the previous owners. I would guess that in the USA they would take a more litigious approach to this rather than just "asking if anybody had any useful information!" I have no idea what the final outcome was - there were no follow-up letters or people knocking on doors asking questions.
    – alephzero
    Apr 22, 2017 at 18:55
  • Maybe if the amount was in the thousands they might take a "more litigious approach". But for a normal water bill, probably less than a few hundred dollars they would almost certainly simply turn it over to a collections department or debt collector. In other words, they'll bug the heck out of you (letters, phone calls, etc) but they don't usually see much value to suing in court for such a small amount.
    – Keith
    Apr 22, 2017 at 20:14
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First, as a realtor, part of what I'm supposed to do to ensure a smooth closing is the make sure the utilities are taken care of. This means that gas, electricity, and water companies have all been notified and produced a final bill which needs to be paid prior to, or at the closing. It may seem minor, but I've seen money held back at closing if the final bill is produced and shown as paid.

This is much further along. You have a bill, if it's yours, you need to pay it. If it isn't, you need to convince the Water Dept that you are in the right. Make an appointment, and show them the closing date. If your being billed for water after that, they should help you adjust it. Keep in mind, from where they sit, you were the account holder, and if you never asked for that final bill, they are expecting that you continue to be responsible.

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A similar thing happened to me. The place I was selling no longer had a tenant so there was no active cable or phone service. But the water and electricity were still on. Closing had been delayed once by the buyer, so I didn't contact the utilities until the day after closing. At closing I informed the buyer and their agent that I would contact the utilities first thing in the morning. But because it was a Friday both utilities told me their policy was to do the switch on a Monday. At noon on Monday the electric utility called to say the new owner had yet to contact them, they wanted to know what I wanted to do. they would cut the power at 5PM unless I agreed to switch it back. I said cut it. Then I called all the contact information I had for the buyer and their agent.

In your case I would do the same. Contact the buyer and their agent. Give them a few days to make the switch, and then tell the water company the last day you will be responsible. After that is done discuss with them the bill that covers the period after they purchased the property.

The utility company will still expect you to make the payment, they only know you were on the bill as the responsible party. It is possible that their system double billed, so ask the new owner and the company to check. But if they didn't double bill and you don't pay the bill, it will be a hit on your credit report if you don't pay it.

When you sell a property you should make sure you get a bill from the company showing that this is a final bill. It generally sent right after your responsibility ends, and doesn't wait until the normal billing cycle. They also want to know where to send the bill. If you don't receive one within a few days call and find out why.

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  • This seems like good advice, but the point when it would apply seems to have passed a long time ago.
    – tomasz
    Apr 23, 2017 at 13:45

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