First, I applaud you for caring. Most people don't! In fact, I was in that category.
You bring up several issues and I'll try to address them separately.
(1) Getting a financial planner to talk with you.
I had the same experience! My belief is that they don't want to admit that they don't know how things work.
I even asked if I could pay them an hourly fee to ask questions and review stocks with them. Most declined. You'll find that very few people actually take the time to get trained to evaluate stocks and the stock market as a whole. (See later Investools.com).
After looking, however, I did find people who would spend an hour or two with me when we met once a quarter to review my "portfolio"/investments. I later found training that companies offered. I would attend any free training I could get because they actually wanted to spend time and talk and teach investors.
Bottom line is: Talking to their clients is the job of a financial planner. If he (or she) is not willing to take this time, it is in your best interest to find someone who will spend that time.
(2) Learning about investing!
I'm not affiliated with anyone. I'm a software developer and I do my own trading/investments. The opinions I share are my own.
When I was 20 years away from retirement, I started learning about the stock market so that I would know how it worked before I retired so that (a) I could influence a change if one was needed, and (b) so I wouldn't have to blindly accept the advice of the "experts" even when the stock market is crashing.
I have used Investools.com, and TDAmeritrade's Think-or-Swim platform. I've learned a tremendous amount from the Investools training. I recommend them. But don't expect to learn how to get rich from them or any training you take.
The TDA Think-or-swim platform I highly recommend BECAUSE it has a feature called "Paper Money". It lets you trade using the real market but with play money. I highly recommend ANY platform that you can use to trade IN PAPER money!
The think-or-swim platform would allow you to invest $30,000 in paper money (you can have as much as you want) into any stock. This would let you see if you can make more money than your current investment advisor. You could invest $10K in one SPY, $10K in DIA and $10K in IWM (these are symbols for the S&P 500, Dow 30, and Small Cap stocks). This is just an example, I'm not suggesting any investment advise!
It's important that you actually do this not just write down on a piece of paper or Excel spreadsheet what you were going to do because it's common to "cheat" and change the dates to meet your needs. I have found it incredibly helpful to understand how the market works by trying to do my own paper and now real money investing.
I was and you will be surprised to find that many trades lose money during the initial start part of the trade because it's very difficult to buy at the exact right time.
An important part of managing your own investments is learning to trade with rules and not get "emotionally involved" in your trades.
(3) Return on investment.
You were not happy with $12 return. Low returns are a byproduct of the way most investment firms (financial planners) take (diversification). They diversify to take a "hands off" approach toward investment because that approach has been the only approach that they have found that works relatively well in all market conditions. It's not (necessarily) a bad approach. It avoids large losses in down markets (most riskier approaches lose more than the market). The downside is it also avoids the high returns. If the market goes up 15% the investment might only go up 5%.
30K is enough to give to multiple investment firms a try. I gave two different firms $25K each to see how they would invest. The direction was to accept LOTS of risk (with the potential for large losses or large gains).
In a year that the market did very well, one lost money, and one made a small gain. It was a learning experience. I, now, have taken the money back and invest it myself.
NOTE: I would be happy with a guy who made me 10-15% year over year (in good times and bad) and didn't talk with me, but I haven't found someone who can do that. :-)
NOTE 2: Don't believe what you hear from the news about the stock market being up 5% year to date. Do your own analysis.
NOTE 3: Investing in "the market" (S&P 500 for example) is a great way to go if you're just starting. Few investment firms can beat "the market" although many try to do so. I too have found it's easier to do that than other approaches I've learned. So, it might be a good long term approach as well.
Best wishes to you in your learning about the market and desires to make money with your money. That is what is all about.