I ordered a $500 winter jacket in August and was told it would be at my door by the end of October at the latest. Between October and December I emailed the company 6-7 times asking for shipping updates and each time I was promised that it would be coming within the next two weeks.
By Christmas day, when it had still not arrived I lost faith that they were actually ever going to ship it. This led to me opening a dispute with my credit card company since I was convinced the item would not be delivered. I won my dispute and the $500 was credited to my account.
As of today (January 12) the package showed up in my mailbox... I am not sure what I am supposed to do, contact the credit card company, send the box back? I don't really want the jacket any longer as it is mid January and I had to purchase another for this winter since they weren't shipping it!