My wife got a ticket 10 years in Nevada. She paid that ticket, but doesn't have any record of it; we've moved a lot in the last ten years and switched banks several times.
We got a bill from the collections agency. She has been in touch with collections, and they did send a copy of the document from the state of Nevada showing what was owed. We wrote a letter to the judge in Nevada, and then got a letter saying the amount has been lowered to about half of the original amount. The collections agency says the court still owns the debt, and they won't send us a letter showing why/how the amount was reduced.
This is a new and frustrating experience for us - is there any way to prove that this debt has been paid? Can we dispute it with the credit agencies and just ignore it?
EDIT - going through comments and answers in order on the page
Absolutely sure it was paid - it was her first (and only) traffic violation, and she was pretty embarrassed about the whole thing.
We'd like to take care of it since we're hoping to buy a house in the next two years or so.
She had issues getting access to online credit reports for the other two, but Experian showed no record of this, either from the court or the collections agency. When we get ahold of the reports (if it's relevant), I'll update this post.
Initial amount was $400, wife sent an email to the judge, then we heard back from collections that the amount was reduced to $190, although they wouldn't initially send us paperwork to prove that. Never heard from a judge directly, collections said the court still owned the debt.
I will follow up with law SE. If the other two credit reports don't show records of this am I safe (from a financial/credit perspective) ignoring it?