I purchased an item from a website not very long ago. For whatever amount I paid for shipping it said delivery estimated between Day T and Day T+5. Say I received the item on Day T+12. This item was important to my well being and I clearly feel dissatisfied that it arrived so late. If I called the vendor and told them they would probably say they don't care. However I used my credit card to pay for this so my question is the following:
Is there grounds in disputing this charge on the CC under
"I ordered merchandise or service from this merchant but the merchant was unable to provide the merchandise or service I ordered."
What would the likely outcome be if I did this dispute? Ideally I would want to keep the item and get some sort of refund.