Recently, I asked with an online form for some receipts to get added to my rewards card (because I forgot the card when paying).
However, they accidentally added more than a thousand times the amount that should have been added. As a result, I could eat there for free for about the rest of my life, simply using up those points.
I am not sure what to do now.
- Of course, as a 'good' person (or maybe a 'stupid' person), I should call them, (wait 30 minutes in the queue), and then try to explain the issue to the service desk. I actually did that, and the guy thought I am nuts to even call, and told me to 'just use them they are yours now'. I don't feel like calling again and again until I get someone that believes it, just to return them their points.
- I could just toss the card and forget about it. However, I had quite some points on it that really belong to me, so that feels like I pay for their fault.
- Use them and play stupid. It's not my duty to check their math, right? Probably nobody will ever care (let's keep religious considerations out here). What would be the consequences if they do realize their error some day in the far future? (I understand this borders on a legal question).
Edit: This is not about credit card rewards, but a specific restaurant chain. Each $ you spend there you get a point and for X points you get a free meal. I got points as if I had eaten about 150 k$ of food. This would give me free meals for around 4 k$; depending on what exactly I pick.