Way back in March I filed my taxes, and applied for a payment plan. My request actually never went through, and I ended up having to re-apply on April 20th. The representative I talked to said that my plan would start in May and would end in August.
Since then I have received 3 letters from the IRS; the first one came around the first week of May, and stated that my taxes weren't done processing, so my payment plan wasn't active yet. The next two letters were notifications telling me to cancel my payment plan if I didn't sign up for one. Then nothing.
I would like to get in contact with the IRS, and talk to an actual person about the status of my plan and ask the following questions: Should I be making payments if it isn't done processing? Will my payment plan begin once my taxes are done processing? Will I be held responsible for money owed in May if I did not receive any sort of notification informing me of the obligation?
The question I am asking here is just how to reasonably get into contact with the IRS. How can I talk to someone who can find all these answers for me? Their web portal for payment agreements has never worked for me, and all the phone numbers are just touch tone mazes filled with dead ends.
I really would like to be able to budget for my future, but I have no clue what the IRS is expecting of me at this time.