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I had some property damage to my house and upon receiving a check from my insurance company it is addressed to both myself and my mortgage company. I signed the check and mailed it to my mortgage company. I received the check back WITH a signature from a manager at the mortgage company; however, there is a stamp over my original signature stating "cancel endorsement". I've never seen this before, and I'm not sure what it means. Am I still able to deposit the check?

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    Strictly guessing, but I'd think they didn't want to handle a check that was as good as cash, so they "cancelled" your previous endorsement. If that's right, they'd have preferred that you simply send them the original check without your signature; they'd endorse it, and send it back to you to do with as you pleased. If it was me, I'd just endorse it again and deposit it. Commented Apr 11, 2016 at 18:19
  • @PeteBecker Yeah, while it obviously is a guess I can't imagine them mailing it back without cancelling the endorsement. Commented Apr 11, 2016 at 21:57

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Talk to the mortgage company regarding how to proceed.

My bank was the mortgage company so they wouldn't complete the deposit until I actually had the repair done and we provided proof.

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