I'm Swiss and worked 4 months in the USA. So I opened a bank account at Chase Bank. Due to bad exchange rate I decided to keep the money at the Chase bank account.
This was 3 years ago. I decieded to transfer my money. So I issued a wire transfer order in the online banking. My account got blocked due to "unlikely activities" on my account.
So I called chase. Outcome is that they can't verify myself on the telephone. They provide the possibility that my personal banker can verify my identity.
So I called my personal banker. She doesn't recognizes me nor can she remember our one time meeting - nice. She doesn't even believe me.. not even after she saw my account in her system. So she helped me with "I don't have the power to unlock your account. Can I assisst you with anything else today?".
And that's where I'm today. I don't want to travel to USA for my 3000$. Does anyone has an idea how to solve my problem? I thought about verifying my identity at the embassy in Bern or about a full authority for a friend who travels to the USA in june.