I made a payment about 9 months ago to pay off the balance of my credit card. For some reason the payment never went through. I didn't notice. The credit card company also didn't notice that the funds never came through and gave me credit for paying off my balance even though the funds never actually left my bank account. After closing the card, they audited my account and discovered that I owed them the money and are asking for it. Am I legally obligated to pay?

  • 3
    If they didn't reflect a refund until after the account was closed, would you be happy with them keeping your money? More directly, closing the account does not invalidate your contract obliging you to pay for all charges.
    – keshlam
    Commented Sep 21, 2015 at 5:20
  • 2
    You used their money to buy stuff = you have a legal and moral obligation to pay them back.
    – Turgs
    Commented Sep 21, 2015 at 11:09
  • Of course you're obligated to pay.
    – littleadv
    Commented Sep 21, 2015 at 16:52

1 Answer 1


You haven't mentioned the country. As a general premise, you own them money and the fact that the account was closed has no bearing on the fact that you own them money. My suggestion would be pay them off.

  • Country is Australia
    – Jmo
    Commented Sep 21, 2015 at 4:09
  • Issuing a statement reflecting the payment being posted, and allowing the account to be closed, doesn't result in estoppel?
    – Random832
    Commented Sep 22, 2015 at 15:17
  • "Closing" the account just stops more charges from being made to it. You are still under exactly the same terms regarding paying off any remaining balance, including accumulating interest charges. The account is not actually "closed" until the balance becomes and remains zero -- just "in the process of closing".After all these years, there's zero chance that any bank would allow a loss from such a common situation. And, again, you'd be demanding it work this way if it was a late credit rather than late charge.
    – keshlam
    Commented Sep 24, 2015 at 4:23

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