My daughter is in a bad situation and I need advice.
She recently moved into a new apartment near school. There were a lot of problems, she doesn't feel safe, and wants to move out. But her lease agreement says the lease cannot be broken for any reason.
When she visited prior to signing the lease, the "front end" of the complex (clubhouse, pool, model unit, etc.) looked great. The reality of her actual building and apartment is very different.
Apartment was filthy on move-in: dirt on floors, counters, stove, bathrooms, and ceiling fans. Carpet was not vacuumed and they found a clipped toenail. Hair in sink and cabinets. Just disgusting.
Apartment said "Internet included - just plug in an Ethernet cable and you're ready to go". But it turned out there was a problem with the modem, and it took them almost 2 days to resolve it (during which my daughter struggled because she had to register for classes online and couldn't do so from the apartment).
There's garbage all around the exterior of the building.
Bathroom exhaust fan is broken. Door to patio sticks. Exterior closet is locked and key doesn't work. Ice maker doesn't work (in brand new fridge). Smoke detector had no battery. Mini blinds broken.
She had to go to the property management office multiple times, standing in line for up to 45 minutes, trying to get the problems fixed. She was repeatedly told they'd be resolved quickly, but then nothing happened. The first cleaning crew did clean the floors and kitchen, but another crew had to be called in to do the bathrooms. All while my daughter was trying to move in, get settled, and take care of school / orientation stuff.
The complex she's in is 95% student housing (but privately owned, not affiliated with any school). All new students moving in (~400) had the same move-in day. Apartment management was clearly not ready, nor were all the units ready. Many other new tenants had complaints as well (furnished apartments had no furnishings, AC wasn't working, dirty apartments, etc.)
Between the condition of the apartment and building, and the generally awful response by management, plus the overall "type" of other residents (young, loud, inconsiderate students), my daughter is extremely unhappy there.
I have not read through the lease agreement, and I'm not familiar with any "tenant protection" laws that might apply (she's in Florida). But I'm wondering if the collective wisdom of Quora might have some suggestions on how she can get out of her lease. Any way to do this? TIA.