I have an old super with a fund which we will call FOO, I was generally dissatisfied with their performance and service, so when I started a new job, I change to their preferred super-annuation provider, which we will call BAR.
When I moved to BAR I asked them to consolidate my accounts, and have the account at FOO closed. (Apparently this is the way it is done, normally.)
I went to the tax office website today to submit my return (via the fancy myGov site). After completing it, it suggested I might like to check on my super online. I thought that would be interesting, so did so.
I see the account from FOO is there (which shouldn't be), but the account from BAR is not.
Who should I be contacting about the discrepancy?
- FOO, who should have told the tax office my account was closed
- BAR, who should have told the tax office my account was opened,
- or the tax office?