My local dry cleaner lost a pair of pants that go with my suit. It's only $160 but I feel like they should compensate me for the loss. So far, they have completely refused. Some of the possible actions I've considered taking are as follows:
- I've considered filing with small claims court, but I'm not sure if this is something that is done for $160 or not, or is even worth the other fees, etc. - Please advise.
- I've considered standing in front of the dry cleaners with a letter handout explaining the situation and warning other customers in an attempt to sway their patronage and convince the dry cleaners to pay me to get rid of me, but I'm not sure if this is legal. Is it?
- Is it a criminal offense for them to not do anything about it? Are they not responsible for the clothes they take to be cleaned?
UPDATE: Just got back from the dry cleaners in one more attempt before sending my letter of demand and what do ya' know! They had my pants. They didn't/wouldn't explain what happened. However, despite this being resolved without any further action, it was great to learn so much about what to do in this situation. Thanks to all who participated in the reclamation of my lost pants.