I received a utility bill which is clearly in error. It claims that a previous payment is "past due", when the bill claiming this is dated before the due date on the supposedly past due payment it refers to.
So, I am wondering, can the fact that the company (erroneously) believes I have a payment past due, damage my credit rating? Do I need to contact them to set the record straight? I just moved to Canada so I'm very interested in building a good credit score as soon as possible*.
EDIT: Thanks for the replies below. When I called to ask about the situation, I got a friendly laugh from the service rep, saying "You have nothing to worry about!" but I would feel better if there was a way to find out exactly when, and what, gets reported in these and related cases. Speaking from experience, what a single rep tells you does not always match up with what actually happens.
*sidefootnote: to a European, the concept of having to get into debt to build a good score can appear a little backwards.