This is a question on consumer law and trading standards in the UK. I appreciate it may be a grey area.
A few weeks ago I took a sail to be repaired in a local sail loft.
I asked for the price and was told £70. Steep for what it was but i decided to leave it with them. I came to collect the sail several weeks later and was told that the price was now £80 plus VAT.
How legal is this? I feel I was hit with a bait-and-switch as I was not told up front that the price could increase or that the VAT was not included in the price.
The repair fell apart yesterday so I will also be demanding a refund.