I hope someone can help us, my wife and I are in our 70s and in poor health made worse by our current predicament. We’ve sold our house and are living with our daughter temporarily whilst trying to buy a bungalow closer to them with the purchase completing in the coming week…at least that was the plan
To say we had an extremely painful house sale is an understatement, without going in to the details we thought that it was all behind us when the solicitor said that the sale had completed. He said that the money £247,000 from the sale would be in our bank account within the day which was Friday 23rd of May.
I checked on the Saturday and there was no money, we assumed it being the weekend that the money would be in the bank on the Tuesday, Monday being the bank holiday. Tuesday we checked and the money was still not in the account.
I contacted the solicitor’s ‘accounts dept’, they said the funds had been transferred so we waited until the Wednesday, unfortunately the money wasn’t there. Again I contacted the Solicitor and he said there had been a problem and the money hadn’t been transferred but he would make it a priority to get the money paid that day…he said to check the account as it would be in by the end of the day.
Wednesday came and went with no money in the account, we contacted the solicitor yet again and he said the money was transferred and that’s all he could do and we would need to talk to our bank. We then did talk to our bank manager and he said it was the Solicitor’s / sending banks responsibility as they were sending the money. So here we are with no money in the bank extremely worried and at our wits end! We thought maybe there was confusion as to where the money should go but the solicitor confirmed via email the account was correct. We would appreciate any ideas as to what we can do to push the solicitor so sort this out????