I recently paid a company to carry out some work on our house.
I made a payment over the phone and spoke to a nice lady who took my debit card details. However when I checked my bank account I realised she had added an additional £40 charge for paying by debit card. She did not mention this on the phone, but when I checked the "small-print" it mentioned a "percentage" charge there.
(I know- I should have read the small-print. Rookie error!)
But a £40 charge seems very excessive, and I can see that UK law has now banned excessive debit card charges. What can I do to try to force them to take the charge back?