I recently obtained a copy of my credit report. There's one collectable item from Comcast Cable back in 2011 worth $93 that I was supposed to owe (which I don't recall). I dialed Credit Protection Assoc number accompanied by the report to try to pay it off. The account man on the line tells me that apparently Comcast has recalled the debt, and gave me its number.
I followed Comcast's number to talk to a billing representative. She says my account has no balance.
Given the above, is there anything I can do to clear this up and improve my score?
Could this have possibly been a mistake on the report, or is it too late to pay the debt off (so both agencies simply deflect it?)