I am not sure this is the right place to ask. So please let me know in a comment if it is not and I will delete the question.
I have seen some online stores that sell digital content and don't have a refund policy, i.e. they don't offer refunds. Is that really "possible" or "legal", or is just a way to discourage you from requesting a refund?
For example, if they falsely advertise a product, and once you purchase it, you see that the advertisement was deceiving. Also, when we buy clothes in a physical store, we are able to try them on and don't buy them blind. This isn't the case with downloadable content.
I'm located in Argentina.