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I have a Savings Account in a Bank. The bank withdrew money (₹ 1,75,000/-) from my savings account by account without any authorization (no check, no withdrawal slip, or anything of the kind). My bank statement do not show any proper details of the transaction.

Here is what my Bank Statement looks like:

As mentioned in the above table, the description has only gibberish with no Transaction Id created or any other details. I have tried to clarify the details with the bank branch (sent emails, and post mails) for the past 5 months with no clear response on their part.

What action should be taken? I am lost.

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  • You say you have some form of response. Could you include what they've said? There is a difference between "no clear response", and "no details of transaction". In the meantime, I suggest you change your passwords on your bank account, request a new debit card if applicable, etc., as there is a chance your details have been stolen and this is the result of fraud / scam. Commented Dec 6, 2023 at 19:27
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    Have you actually called and talked to a real person? It sometimes takes an actual human to fix stuff like this.
    – Nosjack
    Commented Dec 6, 2023 at 19:37
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    @nosjack or even better - walk into a local branch. Commented Dec 6, 2023 at 20:28

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