I am currently trying to transfer payment to a Tanzanian tour company for an upcoming trip. The details they have given me for the transfer include the details of 2 banks. The Standard Chartered Bank, in America, which they have referred to as the 'routing bank'; and a bank in Tanzania with which the tour company holds an account.
When I tried to make an international transfer from my financial institution, their transfer forms only have room for the details of one bank. So they (and I) were unsure which bank's details should be used, and what to do with the rest of the bank and account information. They also suggested that they couldn't guarantee that if it didn't work I wouldn't be hit for 2 lots of dishonour fees.
Is this arrangement of a 'routing bank' common? (and is there perhaps another name for it?)
How should I go about making the transfer given the arrangement does not match with the transfer forms?
NB. I am in Australia, but I imagine this issue could be found elsewhere.