I try to import 2020 HR Block tax pdf file into 2021 Turbotax(*). I get the error message
"This import was unsuccessful" "No problem - we'll help you enter the information and continue with your return."
Does anyone know what is the underlying problem? Or how to find a logfile with some more useful error messages? The pdf was generated on win10 from hrblock using the "Microsoft Print to PDF" printer choice. All printer settings are normal (black and white, letter-size paper, etc).
I have of course searched for answers, but nothing specific to be found.
(*) Please don't ask why 2020/2021, but I need to redo 2021 in turbotax. And there are some details that I do not trust I can import correctly by hand.
UPDATE: It does not make any difference (same error occurs) if I use the File.Save-As-PDF rather than the File.Print menu (or the internal Print button inside the main window). It should be noted that the File.Save-As-PDF method generates TWO files called Your-Name-2020-Tax-Return_T20_For_Records.pdf and Your-Name-2020-Tax-Return_T20_For_Filing.pdf, and that I tried importing from both of these, getting the same error as before.
UPDATE2: From hr2019 to tt2020 I had no problem using either type pdf file to import. I was however underwhelmed by the amount of info that got imported. Only name+address and AGI. No prefilled lists of banks for 1099-INT, or anything like that got transferred. I did this as an experiment to see whether pdf import USED TO work before. I guess it sort of did.
UPDATE3: None of the pdf files I am using are password protected.