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What does this mean ?

Issue : Business Rule X0000-005 - The XML data has failed schema validation. cvc-complex-type.2.4.a. Invalid content was found starting with element PayerNameControlTxt. One of {"http://www.irs.gov/efile":CorrectedW2GInd, "http://www.irs.gov/efile":CalendarYr} is expected.

The following information may help you determine the form at issue: Field/Xpath: /efile:Return[1]/efile:ReturnData[1]/efile:IRSW2G[1]/efile:PayerNameControlTxt[1]

I BELIEVE IT MEANS THE W2G FORM IS MISSING THE YEAR, BUT I DON'T SEE ANYWHERE TO CORRECT. THE IRS WEB SITE DOES NOT HELP.

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2 Answers 2

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This is a bad-data message, which the software really should have caught and explained to you. Without wading through their schema I'm guessing, but it's pointing to something in the Payer Name being misformatted. Make sure you have correctly transcribed everything on that form -- no extra spaces (including at the start or end of the value), punctuation if any exactly as it was given to you, and since we don't know what it's unhappy about I'd say check capitalization and make sure you are not using non-ASCII characters unless you absolutely, positively must (US Government programmers may not have expected Unicode, or even Microsoft's extended-ASCII characters).

If you can't find it, contact the support desk for that tool. And/or see if the XML schemas are public documents and reverse-engineer the error to determine exactly what is expected in that part of the form; without that set of rules for what the program wants to see it's very hard to tell you what it doesn't like.

Sorry; I agree that the question is related to personal finance, but the issue is programming and customer support.

FWIW, what it specifically means is that the XML data is structured something like:

<efile:Return xmlns:efile="http://www.irs.gov/efile">
  <efile:ReturnData>
    <efile:IRSW2G>
      <efile:PayerNameControlTxt>
      </efile:PayerNameControlTxt>
    </efile:IRSW2G>
  </efile:ReturnData>
</efile:Return>

and efile:PayerNameControlText was expected to contain either an efile:CorrectedW2GInd or an efile:CalendarYr, but that was either missing or (possibly) in the wrong place. To say more we'd need to have the XML Schema for this document type, which would tell us what the contents of these are supposed to look like.

Without that, and preferably the document it's complaining about, all we can say is that it looks like there's an error in the information copied from the W2G form, possibly because the section that describes who the employer was and which year this return is for didn't get copied in.

Wish there was more I could do for you, but without access to their programs and your data it's sorta hard to debug this. Which is why you need to take it up with the support folks.

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  • free file fillable is a 3rd party product linked from the IRS site, but I don't think "US Government programmers" are involved. Mar 21, 2023 at 8:21
  • I'm not very surprised that there's a bug in the error reporting either way.
    – keshlam
    Mar 21, 2023 at 14:05
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Double check the W2's on the return. Look at all the fields and make sure there are no unnessary spaces characters etc. If a box is checked for line 13 make sure you check the box on the form.

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