I paid for a conference with a credit card (about 10 months in advance before the event). The amount was taken from my card in a few weeks. About 3 months later, I cancelled this credit card as I changed credit card companies (unrelated event). But then this conference was eventually cancelled 10 months later due to pandemic. Now after a year of emails, they have offered to refund the amount but only to the exact card that was used to pay for it. And of course I don't have this card anymore. Is there some workaround?
Edit: The card/bank is based in Sweden and the event paid for was in the US.
Update: I did contact the back and now 7 weeks later, I finally got my refund.