When trying to open a SoFi money account (or SoFi investment account), I'm told that there was an error and they couldn't verify my identity... i have checked this information 10 times and know its correct so that isn't the problem.
I tried checking my credit score in the SoFi app to see if that would atleast work, but i get this message
According to TransUnion®, you've recently tried to enroll in this product or a similar one too many times.
To protect your information, TransUnion® limits repeat enrollment attempts. Please wait 30 days and then retry.
I just turned 18 a week ago and have never tried to "enroll" in any transunion services, I also (i would assume) dont have a credit history considering ive never made any payments on credit.
I did try to open an ally bank account a week ago, but had the same difficulty verifying my identity problem, Im not sure if that has anything to do with this but figured i should add it just incase.
I'm wondering if anyone has had a similar problem or if anyone has a suggestion on how to fix these errors because my parents and I are quite confused.
p.s. I tried calling SoFi, but they said to contact experian, I did and they said i didnt have any credit history, but i dont understamd what that has to do with my identity.