I was contacted by a fraudulent person and I sent them 3 payments under false pretenses. They walked me through the process and instead of receiving money, I sent it. My bank basically stated that I'm out the money. Is there any way these transactions can be reversed? PLEASE HELP!

  • money.stackexchange.com/questions/109076/… is similar
    – Freiheit
    Jul 27 at 15:21
  • 2
    @RonJohn I have seen videos of scammers convincing the victim to give them remote desktop access and then modify the HTML inside the browser session e.g. to change a button that says "send" to one that says "receive" to trick the victim into going ahead with multi factor authorisation. Don't understimate the sneaky techniques that scammers will use to trick people.
    – JBentley
    Jul 27 at 15:36
  • @JBentley: Hmmm that might be enough to cause Zelle's service agreement to fail to exist due to lack of agreement.
    – Joshua
    Jul 27 at 16:32
  • 1
    @Joshua: No, because I'm sure, without even looking, that their service agreement contains a clause which says something like "you agree to never let anyone else access your account." When you let someone remote desktop into your browser, you violate that clause.
    – Kevin
    Jul 27 at 17:10
  • @Kevin: How about if somebody else accessed remote desktop and signed the user up for Zelle in the first place.
    – Joshua
    Jul 27 at 17:21

Zelle has a form for reporting scammers.

It may not help to get your money back, though, as Zelle states on the form: "We will report the information you provide to the recipient’s bank or credit union to help prevent anyone else from having the same experience."

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