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I received a CP11 notice regarding my Year 2020 tax return and would like to submit a response expressing my disagreement with the assessment. Despite the notice stating I should call to review my account with a representative, I am unable to reach anyone at the IRS (it seems like a cruel joke to suggest calling when it's nearly impossible to reach a real person).

I also can't locate an address to mail my response. I'm afraid the address on the payment stub is only for payments, and I don't want my response to get lost in the shuffle.

Where should one mail a letter for this type of correspondence?

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    How many times have you tried to call them? If more than a few times, maybe call your Congressman and ask for help contacting them.
    – RonJohn
    Jun 8, 2021 at 22:21
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    Doesn't the CP11 notice have an address on the letter? It may not look like an address/PO Box but just a ZIP+4 but that would be a valid place for mail delivery. Also see: irs.gov/individuals/understanding-your-cp11-notice Jun 8, 2021 at 23:57
  • @MorrisonChang The notice came with a payment stub, but I am not sure if I should send it there. The address on the payment stub is the same on the letterhead.
    – RHPT
    Jun 9, 2021 at 1:21
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    IRS hasn't used letterhead for notices for decades. The address block is printed as part of each notice and is specifically designed for the function that generated that particular notice, so yes it is the correct address. Jun 9, 2021 at 3:45
  • @dave_thompson_085 I didn't know what else to call it except for "letterhead". Thanks!
    – RHPT
    Jun 9, 2021 at 14:27

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From IRS.gov,

What should I do if I disagree with the changes you made?

If you disagree, contact us at the toll-free number show at the top right corner of your notice, or respond by mail to the address on your notice. If you write to us, include a copy of the notice along with your correspondence or documentation. (emphasis added)

We’ll reverse most changes we made if we increased the amount you owe or if your return requested a refund. However, you must contact us within 60 days from the date of your notice to request the reversal. ...

https://www.irs.gov/individuals/understanding-your-cp11-notice

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    Ignores the text of the question: "Despite the notice stating I should call to review my account with a representative, I am unable to reach anyone at the IRS (it seems like a cruel joke to suggest calling when it's nearly impossible to reach a real person)."
    – RonJohn
    Jun 9, 2021 at 22:01
  • I added emphasis related to the original question. Jun 16, 2021 at 15:30
  • "I'm afraid the address on the payment stub is only for payments, and I don't want my response to get lost in the shuffle."
    – RonJohn
    Jun 16, 2021 at 15:32

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