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I live in the United States and work for a local office of a UK company (traded on the London Stock Exchange). My employer has an ESPP administered by a company called "Equiniti". I wish to sell stock held in that ESPP.

The first problem is that Equiniti charges outrageous transaction fees: a flat fee plus $0.12 per share. This wouldn't be a big deal if my employer's shares were trading in the hundreds of dollars, but they're actually trading around $3. So the transaction fee would be about 4% of the sale. I want to avoid that, so my option is to transfer the shares to a more reasonable broker before selling them.

I have an existing account with Fidelity, a large company that I hoped would have the expertise to handle whatever weird requirements Equiniti threw at them. I was wrong. I tried to initiate the transfer from Fidelity, but that failed because Fidelity expects a "10-digit account number" from Equiniti, and Equiniti declined to provide me with one (there isn't an account number anywhere in their web portal and their support people refused to cooperate). The only option that Equiniti will permit is for me to initiate the transfer from their side, and they want the following details:

  • Receiving International Brokers Swift Code (BIC)
  • Receiving Brokers Account Number
  • Receiving International Broker's Name / Phone Number
  • EGSP (as provided by receiving Broker)
  • Name of Bank in Foreign Country
  • Receiving Bank Country

I spent hours bouncing between phone calls with Fidelity and Equiniti trying to get these details. Fidelity found a Swift code for me but wasn't able to provide an "EGSP". Based on my own research, this seems to be a thing used by banks in mainland Europe, so I have no idea why it might be involved in a transfer between the US and the UK. Equiniti refused to help other than sending me more copies of the same instructions.

Any suggestions on where I might find the information I need, or on questions that I could ask Fidelity that might prompt them to look in the right places?

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    I've got a bad feeling you're screwed :/ You know, the first question is, what the heck are these "shares" of the base company? That is to say what market do they trade on? there are no "shares" in some abstract platonic sense. For example, APPL "shares" are just an instrument on NASDAQ. What exchange or platform are these "shares" part of ??
    – Fattie
    Commented Apr 16, 2021 at 2:45
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    The shares are in a publicly-traded company on the London Stock Exchange. I've successfully transferred shares to Fidelity and sold them before, but Equiniti re-organized everything since then and the method that I used before (pulling them from Fidelity using the account number) no longer works.
    – User1234
    Commented Apr 16, 2021 at 3:26
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    You employer will have shopped around various providers looking for a good home for their ESPP. If that provider's service turns out to not be at an acceptable standard, try raising the issue with your employer's HR dept or whoever's responsible for "employee benefits" like this.
    – timday
    Commented Apr 21, 2021 at 11:03
  • I’m in a similar situation. Former employee, US based. Shares in equineti listed on the London Stock Exchange. Having trouble transferring them to my US broker, Charles Schwab. They weren’t successful. Any intel on your experience or a solution would be appreciated.
    – Jeff Kamen
    Commented Feb 9 at 15:27
  • Most UK financial organisations refuse point blank to deal with US customers because they can't be bothered with the reams of paperwork that the US mandates. Commented Feb 12 at 17:19

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