I made a large online purchase at a large retailer and I noticed sales tax was not charged when checking out. When I checked my email confirmation, tax also said $0. A few hours later, their customer service sent me an email saying there was a system issue and tax wasn’t charged so they would send me a separate email stating how much tax I would be charged once the item ships. My card was charged for the original amount (no tax) when the item shipped and the item was delivered. Today I received a separate charge on my credit card for only the tax. Can a retailer charge your credit card for only tax after they already charged your card for the item?

  • 1
    Are they supposed to charge you sales tax? It depends on where they have their properties, and the laws of your state. Mar 23, 2021 at 22:26
  • This will depend on your country's (and/or locality's) tax laws, and probably the tax laws of wherever the retailer is located. Where in the world are you? You can edit your question to add a country tag.
    – yoozer8
    Mar 24, 2021 at 14:10
  • In the US, at least, in most states you would still be responsible for the tax and would have to report it and pay taxes on it when filing your taxes, so you would not be "out" anything either way
    – Kevin
    Mar 24, 2021 at 20:20

2 Answers 2


You didn't indicate where this took place (U.S. or elsewhere), but at the end of the day, if they're supposed to charge you tax and it was legitimately a systems issue that prevented collection at the time of sale I don't think there's anything improper or illegal about it.

UPDATE: It occurred to me to add the fact that the sale is not technically complete until you receive your merchandise, so for them to charge sales tax upon shipment is not much different from a retailer who doesn't charge you at all until that same point. And then, and ONLY then, is the transaction complete.

That being said, I'd think if you were to write a polite email to customer service protesting this, good public relations might cause them to offer to waive it as a one-time courtesy. It never hurts to ask, right? The answer's "no" if you don't.


Retailers (in the US) do not charge sales tax. The government (or the voters, if you like) charges the tax. The retailers have a legal obligation to collect it from you, and you have a legal obligation to pay it. But as SRiverNet mentioned, the retailer might pay it for you just to be nice if you ask them.

  • 1
    Nice distinction.
    – Pete B.
    Mar 24, 2021 at 10:49

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