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A while ago I took out a loan and couldn't pay it off due to loosing my job. I got another job, and before I could start making payments, a collections agency called me up about the loan. I paid it in full through them and thought nothing of it back in 2015, (they stopped taking payments from my bank account, so I assume that it was paid off). Now I'm looking at my credit score five years later and noticed that there were more than one Charge Offs on this debt. To be exact, there are 28 charge offs on this one debt, and I'd like to know if this is even legal. The loan was from The Home Depot/Citi Bank of North America, if it matters.

Here is a picture of my credit report from Experian: enter image description here

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  • Are they charging off each monthly payment?
    – RonJohn
    Dec 12 '20 at 20:35
  • "they stopped taking payments from my bank account, so I assume that it was paid off". Didn't they send you bills? Did you keep track of what you owed, so they wouldn't take out too much? (I didn't do that either...)
    – RonJohn
    Dec 12 '20 at 20:37
  • No, I didn't keep track of it at all.
    – Blerg
    Dec 12 '20 at 20:48
  • Sorry, for got to answer your first question. I have no idea what they're doing. I was wondering if this was legal before contacting them.
    – Blerg
    Dec 13 '20 at 0:16

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