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I left the USA about 6 years ago. Until some time ago, I used to be able to login to my online banking to check my balance, but I am unable to do so now. Unfortunately, they also have my US phone number as contact information. The only thing is the email id where I have received this communication.

How do I sort out this situation?

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    Why exactly did the bank say they were deactivating the account? – pboss3010 Sep 15 '20 at 11:27
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    Did you call the bank and ask them for help? – TTT Sep 15 '20 at 13:56
  • "Unfortunately, they also have my US phone number as contact information" — What does this mean? How is this "unfortunate"? Is it because your US phone number has been deactivated too? – Flux Sep 17 '20 at 13:09
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You need to call the bank and ask them. We don't even know what bank this is. We could only guess at their policies.

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